Fee Policy

EQuran School is operated by EQuran Team LLC.

By enrolling in our regular classes and submitting payment, you explicitly agree to abide by our Fee Policy.

1. Free Trial

We offer a 100% FREE trial with no obligations. Tuition fees only apply once a student formally registers after the satisfaction of their trial sessions.

2. Fixed Monthly Fee Model

Our academy operates on a flat-rate monthly tuition model, rather than a per-class billing system:

• Billing Cycle: Your billing month runs from the exact start date of your regular classes to the same date of the following month.
• Holiday Continuity: The monthly flat fee remains unchanged regardless of minor variations in monthly class counts due to academy closures or public holidays.

3. Advance Payment Policy

• Payment in Advance: Fees for the upcoming month must be paid in advance. This guarantees the secure reservation of your time slots and ensures your classes continue without interruption.
• Clearing Arrears: If any previous dues remain unpaid, they must be cleared in full along with the advance fee for the upcoming month. Paying only past arrears without the upcoming advance fee does not qualify for the continuation of classes.

4. Continuation and Suspension of Classes

Classes will only continue to be conducted when the following criteria are met:

• All previous outstanding dues are completely cleared, and
• The advance fee for the upcoming month has been received.
• Suspension Notice: If the upcoming advance fee is not received by the billing renewal date, classes will be suspended until full payment is made. Lost classes during this suspension period are ineligible for make-up sessions.

5. Grace Period for Late Payments

In rare and genuine situations, a temporary grace period for payments may be considered. If a student or parent communicates clearly with the administration and commits to a specific, short-term payment extension date, classes may continue for a brief period solely at the academy’s discretion.

6. Missed Classes Fee

To ensure consistency, we aim to limit schedule disruptions to once or twice per month. If more frequent disruptions occur, we will work closely with you to find a solution. Our standard policy for missed classes is as follows:

• Student Absence: If a student is absent without notice, the teacher will remain online and attempt to contact the student for a maximum of 15 minutes. After 15 minutes, the teacher will log off. No make-up session will be provided, and the fee for that missed class still applies.
• Automatic Billing: The flat fee for all monthly classes will still apply in full unless the student or parent explicitly notifies the administration in advance to pause or stop the classes.

7. Teacher Absences and Technical Issues

If a class is missed or canceled due to an emergency, internet downtime, or a power outage on the teacher's side, your paid time is fully protected:

• Make-Up Session: The teacher is fully committed to providing a 30-minute make-up class. This session will be arranged at a mutually agreeable time and must be completed within the same billing month.
• Unfulfilled Make-Up Classes (Fee Credit): If the billing month ends and the teacher is unable to provide the scheduled make-up class due to scheduling conflicts, the academy will issue a tuition credit.
• How Credit is Applied: The value of the unfulfilled session(s) will be calculated and deducted as a discount from your next month’s upcoming invoice. Cash refunds will not be issued, the adjustment will be applied to your future billing cycle.

8. Eid Holidays

The academy observes official holidays for Eid-ul-Fitr and Eid-ul-Adha. Please note that monthly flat-rate fees remain unchanged during these periods. No discounts, partial refunds, or make-up classes are provided for these scheduled religious holidays.

9. Holding Classes and Transferring Fees

If you have paid a month's tuition fee in advance but provide us with timely, prior notice to hold your enrollment for that month, the paid amount will be carried over to the immediate next month only. Fees cannot be held indefinitely.

10. Teacher and Time Slot Reservation

If you take an extended break for a month or longer but wish to retain the exact same teacher and the exact same time slot upon your return, a 50% of the tuition fee for that period is required in advance to lock the spot.

11. Family Packages

If a family discount or package has been applied to your account, and any family member drops out or cancels, the tuition rates for the remaining active students will be automatically updated and billed according to our standard, non-discounted fee plan.

12. Annual Fee Adjustments

To keep up with operational overhead and inflation, a fee adjustment of up to 5% may occur annually.

13. Aim of Our Fee Policy

EQuran School operates strictly as a self-sustaining educational entity and does not accept any charity or public donations. Our operations rely solely on the modest tuition fees received from our students. To deliver a consistent and professional program, we must maintain financial sustainability while keeping our classes affordable for families worldwide.

Please Note: We do not charge a fee for the Holy Quran itself. The Word of Allah is a priceless, sacred gift that can neither be bought nor sold. The tuition fees you pay are strictly allocated to cover:

• The dedicated live time, effort, and professional expertise of the teacher who conducts the one-on-one sessions.
• The essential operational resources and digital infrastructure required to run an international academy, including:
• Management, technical support staff, and administrative operations.
• Secure website hosting, and server maintenance.
• Internet infrastructure and continuous backup power supplies.
• Hardware requirements, including aptops, headsets, and linked peripheral devices.

These resources allow us to reliably deliver high-quality, continuous Quranic education to your family with love and care.