Fee Policy

EQuran School is operated by EQuran Team LLC.

By registering for regular classes and submitting payment, the student or parent/guardian agrees to this Fee Policy together with the Terms of Service and Refund Policy.

1. Free Trial

EQuran School offers a free trial class so students and parents can evaluate the teaching service before formally enrolling. No regular tuition is charged for the free trial. Tuition becomes payable after formal registration.

2. Fixed Monthly Tuition Model

EQuran School follows a fixed monthly tuition model, rather than charging weekly or separately for each individual class.

Billing Month: A student's billing month begins on the date regular classes start and ends on the corresponding date of the following month.

The monthly tuition is based on reserving a dedicated class schedule and teacher availability. The monthly fee remains fixed during the billing month and does not automatically change because of minor calendar variations, public holidays, or academy closures.

3. Payment in Advance

Tuition for the upcoming billing month is payable in advance. Advance payment allows EQuran School to reserve the student's regular time slot and maintain continuity. Outstanding previous tuition must be cleared together with the required upcoming advance payment.

4. Continuation and Suspension of Classes

Regular classes continue when previous outstanding dues are cleared and upcoming tuition has been received. If upcoming tuition is not received by the renewal date, the academy may suspend classes until payment is received. Classes missed during a payment-related suspension are not eligible for make-up or tuition credit.

5. Grace Period for Late Payment

In rare and genuine circumstances, the academy may allow a short payment extension at its discretion. A grace period does not change the normal billing cycle or permanently waive any balance.

6. Student Absences and Make-up Classes

In case of a genuine situation such as illness, or an emergency, please inform the academy or teacher at least 2 hours before a scheduled class if the student cannot attend. With timely notice, a make-up class may be requested, subject to the academy's policy and availability. Absences reported with less than 2 hours' notice will normally be treated as unexcused and will not be eligible for a make-up class.

All make-up requests must be submitted, and any approved make-up class must be completed, within the same billing month as the missed class. Any request not submitted within the same billing month, or any approved make-up class not completed within that month, will expire automatically. Missed classes cannot be carried forward to the next billing month, and EQuran School will have no obligation to provide compensation, refunds, fee deductions, or replacement classes for such absences.

EQuran School follows a fixed monthly tuition fee policy based on the agreed class schedule. The monthly fee remains unchanged regardless of the number of classes attended by the student, as the tutor reserves the agreed time exclusively for the student's lessons. Student absences do not automatically reduce, cancel, or entitle the student to a refund or deduction from the monthly fee.

Students wishing to discontinue classes or take an extended break must notify the administration and follow the applicable cancellation or enrollment-hold procedure.

7. Teacher Absences and Technical Problems

If a scheduled class cannot be conducted because of a teacher-side emergency, internet problem, power outage, or similar issue, the student's paid learning time will be protected. Where reasonably possible, EQuran School may provide a substitute teacher or arrange a 30-minute make-up class.

If an eligible teacher-side make-up cannot be completed by the end of the billing month because of scheduling conflicts attributable to the academy or teacher, EQuran School will issue an applicable tuition credit. The credit will be applied as a deduction/discount to the next tuition invoice. This is a service-related tuition credit and not a cash refund.

8. Eid Holidays

Because the academy operates on a flat monthly tuition model, the regular monthly fee remains unchanged during scheduled Eid holidays. No automatic discount, prorated refund, or make-up is provided solely because of these holidays.

9. Long Break and Transferring Fees

A long break is different from a short vacation or occasional absence. If a student has paid a month's tuition fee in advance but needs to temporarily stop regular classes, contact the administration before the relevant billing period begins or renewal date, where possible.

• Subject to academy approval, prepaid tuition may be carried forward to the immediately next billing month.
• Tuition fee cannot be held indefinitely.
• An approved hold does not guarantee the original teacher or time slot.

Simply stopping attendance without arranging an approved hold does not suspend billing.

10. Long Break and Teacher/Time-Slot Reservation

If a student intends to take an long break of one month or longer but wishes to reserve the same teacher and exact same time slot, EQuran School may require a reservation payment equal to 50% of the applicable tuition for the reservation period, payable in advance.

11. Family Discounts and Packages

Family discount or package rates are conditional upon the applicable number of active students remaining enrolled. If a family member cancels or leaves and the family no longer qualifies, remaining students may move to standard tuition rates from a future billing cycle. The academy will communicate any resulting adjustment.

12. Annual Fee Adjustments

EQuran School may adjust tuition rates by up to 5% annually to account for changes in operational costs, technology, teacher compensation, infrastructure, and other business expenses.

Any annual adjustment will be communicated in advance and will apply only from a future billing cycle. It will not retroactively change fees already paid for a completed or current billing period.

13. Purpose of Tuition Fee

EQuran School is a self-sustaining educational service. We do not operate as a charity and do not accept public donations as part of our tuition program.

Please Note: We do not charge a fee for the Holy Quran itself. The Word of Allah is a priceless, sacred gift that can neither be bought nor sold. The tuition fees you pay are strictly allocated to cover the educational service and resources required to provide live online instruction, including teacher time and expertise, administration, customer and technical support, website hosting, server maintenance, internet and technical infrastructure, backup power, computers, laptops, headsets, equipment, payment processing, and other necessary business services.

These resources allow us to reliably deliver high-quality, continuous Quranic education to your family with love and care.